FINAL SALE ITEMS
No returns or refunds on:
- Custom or commissioned artwork
- Personalized portraits
- Digital products
ELIGIBLE RETURNS (NON-CUSTOM ART ONLY)
- Must be requested within 7 days of delivery
- Artwork must be unused and in original condition
- Buyer pays return shipping
- Original shipping fees are non-refundable
DAMAGED ITEMS
If your order arrives damaged:
- Contact us within 48 hours
- Provide clear photos of damage and packaging
- We will offer a replacement, repair, or refund at our discretion
NON-RETURNABLE REASONS
If your order arrives damaged:
- Buyer’s remorse
- Color differences due to screen settings
- Minor artistic variations
REFUNDS
- Issued to the original payment method
- Allow 7–10 business days after approval
ORDER CANCELLATION
- Non-custom orders: cancel within 24 hours
- Custom orders: cannot be canceled once production begins